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To compile the report we surveyed LimeTray's restaurant clients in India & UAE. Talked to various
industry experts including consultants & restaurant owners.
Download the report to understand the biggest challenges that restaurant owners face, how
technology is supporting them & what's to come in the future.
restaurant owners think third-
party aggregators have
complicated the delivery industry
restaurant owners use
SMS/emails to engage with
diners say that efficiency and fast
service improves their dining
"The food delivery segment is growing exponentially. We see a major part of our business coming in from delivery. As preferences become more driven by convenience, we all have to ensure better engagement and service for our customers."
"While I would want retail outlets,the major reason we prefer cloud kitchens is to avoid the challenge of high rent and deposit. They have become an industry norm because of theiraffordability."