Online Food Ordering System

Your restaurant's own online food
ordering portal


Trusted by 4500+ Restaurants

Let your customers order food online directly from your website

With your own branded restaurant online food ordering system, your customers can place orders online directly on your website instead of third-party aggregators . You don’t have to pay any commission on every order.

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Receive orders in real-time on tablet or smartphone

Get instant alerts as soon as a customer places an order. Receive orders directly on your dashboard, by SMS or on our integrated POS system.

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Know your customers better with complete order analytics

See what your customers are ordering online, their average basket size, revenue generated and their repeat rate. Understand where your customers are coming from and what your top products are, use these insights to make more informed business decisions.

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Product Features

  • Dynamic Minimum Order
    Set custom minimum food online order values for different delivery location
  • Pre-Order
    Let your customers order in advance & schedule their deliveries
  • Schedule Changes
    Schedule menu changes based on the time and day the menu has to be displayed
  • Secure
    Your Order Online page is completely secure & comes with free SSL certificates
  • No Commissions
    With your own branded restaurant online food ordering system, your customers can place orders online directly on your website instead of third-party aggregators . You don’t have to pay any commission on every order.
  • Unlimited Orders
    There are no limits to the number of online orders placed on your online food ordering system

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From LimeTray's Restaurant Management Blog

Setting up an online ordering system that stands out

Whatever be your restaurant, having your own online ordering system is essential. This allows you to get direct orders online without depending on third party aggregators for business. Data suggest that the quantity of online orders received by restaurants has tripled over the last 5 years.

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Online food ordering apps that stand out - 2019 edition

Your own app helps reduce dependency on third party food aggregators (like Zomato, Swiggy, Uber eats) for business. Having your own online food ordering app lets you save on commision costs and get direct orders to your website or app.

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Using data to optimise your online order menu

Consumer behaviour has changed to a large extent - the way customers place online food orders today is no longer what is was 20 years back. Online order menus connect restaurants with online customers. This post will help get started with optimisation of your restaurant’s online order menu.

Read more

More on Restaurant Ordering System

Swiggy and Zomato have become every consumer’s go-to option for online food ordering. It is a top channel of any restaurant’s business and you should definitely be on it too. To register with them you’ ll need the following
1. Permanent restaurant address
2. FSSAI license and PAN details

Once you have these handy, you need to login to the websites, fill up a form and upload the soft copies of the documents. Once the Zomato, Swiggy representatives complete their due diligence, your restaurant will be up and running!
Here is the complete guide to tying up with Swiggy and Zomato

When you have online orders coming in from multiple channels, you need to have a single common dashboard to reflect the same. This keeps you updated about all your online ordering channels, real-time. To create a single dashboard for all your orders, you need to ensure an API integration is done that links all your online channels to your POS. Merge - an online order integration tool, helps you integrate all your orders onto a single platform, provides real-time status updates and gives you a complete view on what channels are working, and what aren’t!
More on Online Ordering Integrations here

In the era of online food ordering, cloud kitchens are promising to be the next big thing. Think about a restaurant model in which there is no concept of dine in, instead is solely run on an online food delivery model. That is Cloud Kitchens for you.

The reasons for opening a cloud kitchen are rather straightforward.

1. Low capital requirements - as you do not need to care about dine in infrastructure, your sole investment would be an area where you would need to prepare and cook your food.
2. Low staff requirements - With the business being totally online ordering based, you would not need to bother about hiring staff like in the conventional restaurant set-up. That way, your variable/staff costs are significantly reduced
3. High profit margins - As costs are low, it is a no brainer that the profit margins would be way higher in this scenario. However to build your brand, you may have to be active in your marketing and advertising game which might need you to invest some money. Better the promotions, more the online orders! Read More about Cloud Kitchens here

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