Traditional POS systems have been a mainstay in the restaurant industry for decades. They’ve anchored operations with features like order management, billing, inventory tracking, and reporting. However, as customer expectations and operational needs evolve, restaurants can’t cling to outdated systems forever.
The rise of mPOS systems—powered by smartphones, tablets, and portable devices—brings new levels of convenience and mobility. With cloud-based capabilities, mPOS systems offer the flexibility modern restaurants need for smoother service and greater efficiency.
In 2023, digital wallets like Apple Pay and Google Pay became the most popular mobile payment method in physical POS globally, and they’re expected to grow even further by 2027. This exponential growth highlights the increasing adoption of both traditional restaurant POS and mobile POS (mPOS).
But how do you choose between these systems? The following article explores restaurant POS and mPOS systems’ unique features, differences, benefits, and how they meet the changing needs of the restaurant industry.
What is a Restaurant POS System?
A restaurant POS system refers to the hardware and software that a restaurant uses to complete customer transactions. It is where the customer makes a payment for products or services. Traditionally, POS systems are fixed stations with a computer, monitor, cash register, barcode scanner, receipt printer, and payment terminal.
You’d see these at the counter, right?
But now, we live in a world where on-the-go service is everything. Today, restaurant POS isn’t just about making the sale at a terminal; it’s about collecting data, managing stock, keeping track of sales, and helping you make smarter business decisions.
10 Benefits and Uses of Restaurant POS Systems
A restaurant POS system brings a host of advantages that can transform your business. Here’s why they’re indispensable.
- Centralized Transaction Management
A restaurant POS system helps manage all transactions in one place, making it easier for restaurant managers and employees to track sales and inventory. It simplifies the transaction process and ensures smooth customer service.
- Inventory Control
Running out of critical supplies mid-shift? Never again. With POS systems that track stock in real-time, you can avoid those dreaded “we’re out of that!” moments. Every sale updates the inventory instantly, so you’re always in the know.
With our solid inventory tracking system, the POS system automatically updates stock levels with every sale, ensuring that restaurant owners never run out of critical supplies unexpectedly. Explore how this can upgrade your business—read here!
- Order Management
Restaurant POS systems handle orders in a timely manner, integrating directly with the kitchen and front-of-house teams. This improves communication and reduces errors.
- Customer Data Collection
A practical restaurant POS doesn’t just handle transactions—it learns from them. Restaurant POS systems allow for the collection of customer data, which can be used to create targeted marketing campaigns, loyalty programs, and personalized offers that hit the mark.
Here’s what Berco’s had to say about transforming customer loyalty with LimeTray’s feedback and loyalty system by delivering personalized offers and targeted campaigns.
- Payment Flexibility
Today’s customers don’t want to carry cash. A restaurant POS system supports various payment methods, including cash, cards, and mobile wallets—you name it—allowing customers to pay however they prefer.
- Efficient Billing
No more manual math. POS systems do all the work for you, calculating totals, taxes, and tips automatically. You just hit print, and you’re good to go.
- Employee Management
From shift tracking to payroll, POS systems can help you keep tabs on your staff’s hours and tips—no spreadsheets required. This ensures accurate payroll processing and performance tracking.
- Sales Reporting
Want to know what’s selling like hotcakes or what’s collecting dust on the shelf? POS systems provide instant sales reports, giving you a snapshot of customer behavior and identifying opportunities for improvement in performance at any time.
- Table Management
Integrated with the POS system, table management tools facilitate seating arrangements, reducing wait times and improving customer satisfaction.
- Customizable Menus
If you’re constantly adjusting your menu, a restaurant POS system makes it simple to update items, ensuring your offerings stay current and aligned with customer preferences.
Give your menu a modern touch and elevate your restaurant’s appeal today with LimeTray’s image-based menus, designed to captivate and boost sales. Its high-quality dish images make it easier for customers to choose their favorites, creating a visually engaging experience.

However, as we dig deeper, we see that traditional restaurant POS systems are not the only option on the block. mPOS offers a more flexible mobile alternative that’s quickly changing the game.
What is mPOS (Mobile Point of Sale)?
An mPOS system is a portable version of a traditional POS system. It uses mobile devices like smartphones or tablets to process transactions. With a restaurant mPOS, you’re not tied to a counter or register. Instead, you’re free to process payments, manage orders, and even update inventory—on the go, offering flexibility and mobility.
This type of system is often used in settings like food trucks and pop-up shops.
10 Benefits and Uses of Restaurant mPOS Systems
From mobile payment acceptance to live inventory updates, the Restaurant mPOS system offers a range of benefits that enhance operational flexibility at your restaurant.
- Mobile Payment Acceptance
With Restaurant mPOS software, waitstaff can process payments directly at the table, offering greater convenience and reducing the need for customers to wait in line.
For example, a popular chain like Shake Shack implemented mPOS at their locations, allowing servers to take payments right at the table. This reduced wait times, increased table turnover, and improved customer satisfaction, ultimately boosting revenue by optimizing service speed during peak hours.
- Flexible Order Tracking
Restaurant Mobile POS (mPOS) solutions allow employees to take orders and process payments on the go, enhancing customer satisfaction and operational flexibility.
Live order tracking via LimeTray’s mobile app feature allows you to provide your customers with transparency and satisfaction. You can keep your customers informed about their order status with automated updates, creating an uninterrupted and reliable dining experience.

- In-App Feedback Feature
Want to know how your guests feel? With on-the-spot feedback collection, mPOS systems help you capture customers’ thoughts immediately after their experience, increasing the likelihood of honest and actionable input.
With these insights from mPOS feedback, businesses can make data-driven decisions to elevate their dining experience.
With LimeTray’s mobile app feature, you can ask guests to rate their experience through the app, giving you valuable insights to improve your service.

- Cost-Effective for Small Businesses
For small restaurants, mPOS systems are cost-effective, requiring only a mobile device and card reader instead of expensive, bulky hardware.
- Live Inventory Updates
Restaurant mPOS systems provide instant inventory updates, ensuring that restaurant owners can track stock levels instantly and avoid running out of essential items.
- Integration with Cloud Solutions
Restaurant mPOS systems integrate smoothly with cloud-based restaurant POS and mPOS solutions, ensuring continuous access to business data, reports, and transactions from anywhere.
- Reduced Operational Costs
Since mPOS systems often require minimal upfront costs and can replace more expensive traditional hardware, they reduce overall operational costs for the restaurant.
- Employee Mobility
Restaurant mPOS systems empower waitstaff and managers to take orders and process payments directly from the customer’s table or any other location within the restaurant.
- App-Only Offers
By offering unique deals exclusively through your app, you can encourage more customers to use it, boosting loyalty and ensuring repeat business. You can take your promotions to the next level and increase your app engagement with our restaurant POS system by running exclusive app-only discounts to attract and retain loyal customers.

- Quick Setup
Setting up a restaurant mPOS system is quick and easy, allowing restaurants to get started with minimal setup time and effort.
Designed for modern restaurant operations, LimeTray’s POS system offers mobility with features like on-the-go billing, quick order processing, and live sales tracking.

Having explored the features and benefits of both restaurant POS and mPOS systems, let’s now look at their key differences to help you choose the best fit for your restaurant.
Differences Between Restaurant POS and mPOS Systems
When picking between a restaurant POS and mPOS system, it’s important to understand how each technology functions and benefits your business. While both systems handle transactions, their features, setup, and usage differ significantly. Here are 10 key differences between these systems to help you make an informed decision for your restaurant.
Feature | Restaurant POS System | Restaurant mPOS System |
User Base | Primarily used by restaurant managers, waitstaff, and cashiers for in-store transactions. | Used by waitstaff, delivery personnel, or managers for on-the-go transactions. |
Setup and Equipment | Requires more significant hardware like terminals, registers, and peripherals (printers, cash drawers). | Requires minimal hardware, often just a mobile device (smartphone or tablet) and card reader. |
Location | Fixed at a location, such as a checkout counter or specific areas of the restaurant. | Mobile, used anywhere within the restaurant or outside for deliveries. |
Transaction Management | Handles sales transactions, order management, and returns at the counter or designated terminal. | Facilitates transactions, order management, and payments anywhere within the restaurant. |
Connectivity | Often works through wired or Wi-Fi connections, requiring a stable internet connection. | Typically uses Wi-Fi or mobile networks, offering more flexibility and remote capabilities. |
Inventory Tracking | Often integrated with the system to track stock levels and automatically update as sales occur. | Might offer basic inventory tracking but less advanced than a full-scale POS system. |
Payment Processing | Handles payments at a counter with options for cash, credit, or debit. | Enables payments through mobile card readers, contactless payments, and even wallets on-the-go. |
Reporting | Provides detailed sales, revenue, and transaction reports. | Offers simplified reporting; typically tied to the main POS system for full analysis. |
Customization | Highly customizable to suit different business needs, especially with integrated solutions. | Basic customization options are often limited to layout or menu options for mobile use. |
Integration | Integrates with multiple systems like accounting, inventory, and customer relationship management (CRM). | Typically integrates with cloud-based systems, POS software, and third-party payment platforms. |
By considering these components of cost, businesses can better understand the full financial implications of adopting a POS or mPOS system and make an informed decision based on their needs and budget.
Conclusion
So, which system should you choose? It depends on your needs. If you’re looking for mobility, mPOS is the way to go, offering flexibility and efficiency on the move. However, traditional POS systems are still valuable for stable, fixed setups, offering comprehensive features for large-scale operations.
With the right system in place, restaurant owners can drive greater efficiency, enhance payment processing, and ensure that their business stays ahead in a competitive market.
Looking to level up your restaurant’s service? LimeTray’s mobile POS system is here to help. With fast billing and quick sales tracking, it is designed to keep your restaurant running smoothly in today’s mobile-first world. See how it can help your business—request a free demo!