Finding the right restaurant POS system with online ordering can feel like trying to find a needle in a haystack. With high-end technologies constantly evolving, choosing the best system for your business is no small feat.
Now, here’s something you might not know: the global food delivery market is projected to grow from US$1,195.4 billion in 2024 to US$1,854.5 billion by 2029. That’s a huge chunk of revenue waiting to be captured.
If your POS system isn’t integrated with online ordering, you’re missing out on a massive opportunity. But do not worry; this integration is easier than you think.
The article below explores the benefits of integrating a restaurant POS system with online ordering, highlighting popular POS systems that connect with online food ordering platforms.
12 Reasons Why You Need a Restaurant POS System with an Online Ordering System
If you’re still relying on manual processes for order taking and payment processing, it’s time to upgrade to a restaurant POS system with online ordering. This integration does more than process transactions—it automates operations, tracks inventory, manages staff schedules, and improves customer interactions. Plus, with mobile ordering, you get immediate updates to make smarter decisions on the go.
Here are 12 reasons why you need a restaurant POS system with online ordering.
- QR Code Facility
The ability to generate a QR code that customers can scan to place orders directly from their devices. This speeds up the ordering process and reduces the need for staff to input orders manually. The restaurant POS system with online ordering ensures that all orders made through the QR code are instantly sent to the kitchen, eliminating confusion and improving accuracy.
No more hunting down servers or waiting in line to place an order! Your guests can place their orders at their convenience and have them sent straight to the kitchen in real-time.
- Cloud-Based System for Convenience & Flexibility
Ever wished you could check in on your restaurant while on vacation or on a day off? A cloud-based restaurant POS system with online food ordering you can. All your data, reports, and performance metrics are accessible remotely, allowing you to stay on top of sales, inventory, and staff performance—even from a beach chair.
Having this level of flexibility means you’re not tied to your restaurant and can make critical decisions on the fly. It is convenience at your fingertips.
With LimeTray’s cloud telephony solutions, you can simplify the entire process with a single call management platform, as highlighted in the image below. Easily listen to call recordings, track missed calls, and gain valuable insights into customer behavior—everything you need from one central hub.
- Device Compatibility
Whether your team is using tablets, mobile phones, or computers, your restaurant POS system with online ordering should work seamlessly across all devices. The ability to integrate with various devices ensures that you can operate efficiently, regardless of your hardware setup.
Our restaurant POS system, which is integrated with an online food ordering system, is fully compatible with any device, ensuring that both front and back-of-house teams have constant access to critical data.
- Integrated Payment Solutions
When it comes to processing payments, convenience is key. An integrated restaurant POS system with online ordering allows customers to easily pay for their orders using a variety of payment methods—credit cards, debit cards, mobile wallets, or even cash on delivery. This tool ensures a faster, hassle-free checkout process, improving cash flow and enhancing the overall customer experience.
With LimeTray’s payment integration system, supporting top platforms like Razorpay, Paytm, MobiKwik, PayPal, 2C2P, Stripe, and PinPay, customers can enjoy seamless and flexible payment options, ensuring they can pay in the way that suits them best.
- Better Customer Experience
At the end of the day, it all comes down to your customers. They want a smooth, fast, and convenient experience. A restaurant POS system with online ordering helps deliver just that. From self-ordering via QR codes to live order updates, your customers will appreciate the speed and convenience of your system.
And when your customers are happy, they’re more likely to return and recommend your restaurant to others. It’s a win-win.
- Direct Integration with Delivery Platforms
Online ordering means you’re likely dealing with multiple delivery platforms like Uber Eats, Zomato, or Swiggy. A restaurant POS system like ours integrates automatically with these platforms, consolidating all your orders in one place and reducing the risk of errors. Curious about how it works? Take a look here!
- Effective Cross-Channel Promotions
An integrated POS system allows you to run cross-channel promotions seamlessly. Coupons, loyalty rewards, and gift cards can be redeemed both in-store and online, expanding your promotional reach.
Loyal customers—who often engage on social media and leave positive reviews—can benefit from tailored promotions and loyalty programs that encourage them to refer others and return for repeat orders.
By collecting customer data through integrated systems, you can design targeted campaigns based on buying patterns, preferences, and seasonal trends. This boosts brand loyalty and customer retention, ensuring a steady stream of returning customers.
- Better Inventory Management
Inventory management can be a burden for restaurant owners, but a good restaurant POS system with online ordering makes it easier. It tracks stock levels, identifies what’s low, and helps reduce waste. By integrating online ordering, your POS system updates stock levels instantly, preventing out-of-stock situations.
Our inventory system allows you to track which items are selling quickly and which are underperforming, helping you adjust your inventory accordingly, as reflected in the visual below. It reduces waste by ensuring that you have enough stock of popular items and minimizes the risk of running out of stock unexpectedly. Want to learn more? Read here.
- Real-Time Data & Analytics
One of the biggest benefits of POS systems is the data they provide. From sales performance to customer behavior, a restaurant POS system with online ordering can give you insights into what’s working—and what isn’t. These insights help you make data-driven decisions to improve profitability.
With our advanced reporting features, you get detailed analytics on every aspect of your restaurant’s performance right at your fingertips, as portrayed in the snapshot below. You can track sales trends, monitor customer preferences, and identify which menu items are most popular.
- Enhanced Security and Compliance
With the integration of a secure online ordering system and POS, customer payment information is protected with the latest encryption technologies. The integration ensures that sensitive data is securely stored, reducing the risks of data breaches and fraud.
Furthermore, integrated systems often comply with industry standards and regulations, such as PCI-DSS, which ensures that customer payment details are handled in accordance with the highest security standards. This protects your business from potential security threats and helps build customer trust.
- Faster Order Fulfillment
When a customer places an order through the online ordering system, the order is immediately sent to the kitchen via the POS system, whether through a KOT printer or a Kitchen Display System (KDS). This eliminates the need for kitchen staff to manually enter orders, reducing the chances of errors and speeding up order processing.
Faster order fulfillment improves customer satisfaction and enables restaurants to serve more customers during peak hours, thus increasing overall sales.
Say goodbye to paper tickets and communication breakdowns. With LimeTray’s Kitchen Display System (KDS), timely order updates keep both kitchen and servers on the same page, improving efficiency and reducing wait times.
- Timely Order Updates
Speaking of efficiency, how often do communication breakdowns between your servers and kitchen staff cause delays and errors? It’s a common problem, especially during busy shifts.
However, with a restaurant POS system that allows online ordering, orders are automatically routed from the customer’s device to the kitchen in real-time. This eliminates the need for verbal orders and reduces the chance of human error.
Now that we’ve covered the compelling reasons why integrating a restaurant POS system with online ordering is essential for your business, let’s take a closer look at some of the top restaurant POS systems with online ordering capabilities.
Top 10 Restaurant POS Systems with Online Food Ordering Systems
With many restaurant POS options on the market, each offering distinct features and benefits, finding the best fit can be challenging.
Below is a comparative look at the leading restaurant POS systems for 2024, giving restaurant owners insights into which solution might best suit their needs, whether for a small cafe or a bustling multi-location enterprise.
| POS System | Key Features | Best For |
| LimeTray POS | In-depth analytics, seamless integrations, customizable menu, loyalty program, delivery management | Quick-service restaurants, multi-location chains, delivery-focused operations |
| Square | Easy setup, customizable menus, live analytics, integrated payments | Single-location restaurants valuing flexible hardware and data insights |
| Toast POS | Cloud-based, inventory management, customer insights, employee management | Restaurants needing comprehensive management features, payroll, and scheduling |
| TouchBistro | User-friendly iPad-based, tableside ordering, inventory, built-in CRM | Small restaurants needing ease of use and a built-in reservation system |
| Revel Systems | Hybrid cloud-based, multi-location support, loyalty programs | Large restaurants and chain restaurants |
| SpotOn | Free package for new users, dedicated tools, mobile ordering, iOS/Android apps | Quick-service and bar-oriented establishments |
| SkyTab | Reliable hardware, commission-free online ordering, mobile ordering, QR code tech | Chains with delivery and tableside ordering needs |
| Lightspeed | Cloud-based, advanced reporting, delivery app integrations | High-volume restaurants focused on retention and inventory control |
| Lavu POS | Customizable, offline functionality, mobile ordering, time tracking | Restaurants needing flexible payment options and inventory management |
| Clover POS | User-friendly, customizable hardware, supports gift cards, secure payments | Professional-grade hardware customization |
To add to this, LimeTray’s online food ordering system offers a variety of customizable menu templates, ensuring seamless navigation for customers during the online ordering process. These innovative features are why renowned brands like Famous Brands Group, Goila Butter Chicken, Burger King Qatar, and Filli Cafe have chosen LimeTray’s services.
Conclusion
When it comes to POS systems with online ordering, there are plenty of options out there, and each one brings its own set of features designed to help you run your restaurant more smoothly and give your customers a better experience. Whether you’re running a cozy, single-location café or managing a multi-unit chain, there’s a POS system that fits your needs.
If you’re looking for something that truly checks all the boxes, LimeTray’s restaurant POS system is what you need. Besides the online food ordering system, it’s got fantastic integration with payment platforms, delivery platforms, and all the essential operational tools. It’s like having a digital assistant that keeps everything organized and running like clockwork. See it in action—request your free demo here!
